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BackOffice

Sometimes, debtors open the dialogue by citing objections or asking questions. This can be a benefit, provided that we reply to this live contact as quickly as possible and in compliance with the law. For this, we have trained expert staff on-site with us. State-of-the-art telephone systems ensure calls without being placed on hold. Our trained legal staff will reply to written objections on a daily updated basis and in compliance with the law.

We can undertake 16-stage address identification. We investigate in various databases and residents’ registration offices. Long-term monitoring also works here. We even identify professional debtors.